ExpertMusic Rights Holder Support Service

Client Support Service is one of the key elements of the whole structure of the company. It includes automatic system for inquiry processing and a number of highly qualified specialists.

When contacting Client Support Service, one is sure to receive a timely and highly professional consultation on any inquiry!

AUTHORS ARE PROVIDED TO CONSULT THE FOLLOWING SPECIALISTS:

- manager;
- technical maintenance specialist;
- music editor;
- lawyer;
- accountant.

We are eager to share our experience and knowledge with everyone! We consult both copyright holders who have signed a contract with us and users of our portal on all the questions related to creation, promotion and the use of music.

EXPERTMUSIC TEAM VALUES YOUR TIME, SO THE RESPONSE TIME AND THE LENGTH OF INQUIRY PROCESSING DOES NOT EXCEED 8 HOURS.

Our automated service is based on the latest IT technology. We work in compliance with SLA (ITIL methodology), and constantly introduce new technology, which allows us to improve our service of inquiry processing. We strive to provide necessary information as fast and effectively as possible, and we value your time! Client satisfaction is of paramount importance for us!
ADVANTAGES FOR REGISTERED USERS OF EXPERTMUSIC PORTAL

Authorized expertmusic portal users can track all the stages of processing their inquiries in their personal user account.

You are always welcome to contact us in the "Inquiries" section of the portal, personal User account, or via technical support service e-mail support@expertmusic.net .

We are eager to provide professional assistance and support. Thank you for choosing our company!

Sincerely,
Eхpert Music Team.


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